Frequently asked questions

Returns

If our final Direct Offer falls below the preliminary estimate provided and you decline this offer, we will return the item to you at our expense. If you accept the offer,If we will return the item
If our final Direct Offer falls within the preliminary estimate provided and you decline this offer, the return charge is a $20 flat fee which can be paid by credit card or PayPal. If you accept the offer, payment is issued in full.

If our final VIP Price falls below the preliminary estimate provided and you decline the pricing, we will return the item to you at our expense. If you accept the pricing and we are able to facilitate a transaction on your behalf, payment is issued in full by check.
If our final VIP Price falls within the preliminary estimate provided and you decline the pricing, the return charge is a $20 flat fee which can be paid by credit card or PayPal. If you accept the pricing and we are able to facilitate a transaction on your behalf, payment is issued in full by check.
Please note, if you agree to proceed with our VIP Service and we’re unable to facilitate a transaction at the agreed upon target price and you decline any offers extended, we will return the item(s) to you at our expense.

You will receive an email with a link to renew your listing once it is about to expire. Please click on this link.

If your listing has already expired, simply go to your account and open your listing history. There is a renew link.